Make an Appointment

 
Jay and Mr. Spock
 
 
Patients and Owners at Check In
 
 
 
 
 
 
 
 
 
Important things to know:
 
  • The ONLY way to make an appointment is by telephone. Since sometimes a high volume of calls requires that you leave a message, please know that we will return your call as soon as possible, although calls are not returned until normal business hours (Mon-Thurs, 8-5.) Calls left late at night or over weekends will not be returned until those hours. Please be sure to leave a NAME as well as a TELEPHONE NUMBER, including an area code, and please speak slowly and clearly; if you speak very rapidly, we often cannot determine what your number is. Callers often forget to leave a call back number, and these calls cannot be returned. The appointment line is (904) 733-8123.
 
  • We no longer allow e-mail messages. It is important that everyone speak directly with our staff to review crucial information and be sure all pre-surgical instructions are clear. All appointments MUST be confirmed and pre-surgical instructions understood before the appointment date arrives, and our policies must be understood. It is highly recommended that you review all information posted on our website to help you with this information before the actual date of surgery.
  • Our primary concern for your pet is SAFETY. However, COST is a primary concern to most people. Dogs and cats require different fees, as do males and females, and the weight (size) of dogs makes a difference. Please have an exact weight available on larger dogs as we can NOT provide surgery for dogs above the weight of 50 pounds (due to the size of our surgical table as well as recovery cages.)
  • The very best way to determine what your pet truly needs and how much it will cost is to visit our website before making an appointment. All professional fees as well as recommendations for the best health care and services will be listed there in detail along with explanations. Please go to SERVICES and select either CANINE (dogs) or FELINE (cats) and the information will be there. This will save a great deal of time for you upon check-in.
  • “WELLNESS” exams for vaccinations and physical exams for healthy pets are scheduled on an individual basis and ONLY for pets already spayed or neutered. Please call us for details.
  • Our website also has a CALENDAR tab that provides locations for each spay day. Please check the calendar and determine the location most convenient for you prior to calling for an appointment.
  • Regardless of location or date, ALL check-in times are at 8:30 am exactly, at which time our veterinarian will speak to everyone first for a brief group orientation. Plan to spend at least 20 minutes for check-in, starting at 8:30 am.
  • We do ask that you arrive a few minutes prior to 8:30 am so you may review check-in instructions as well as fill out your pet’s individual medical records (one per pet.)  The van will arrive on location at 8 am, but the time between 8 am and 8:30 is spent preparing the inside of the clinic for the day’s surgeries.
  • Pick-up times for the end of the day are always announced at the end of morning check-in; the time will be based on the number of patients present that day as well as other factors affecting that day’s schedule. All patients MUST remain with us through a safe recovery and will not be discharged early, so please plan for a full day’s stay for your pet.
  • Our schedule is carefully geared to a certain number of patients to allow optimum time for the individual care of each pet; if you are unable to be present for your pet’s appointment, PLEASE be kind enough to call and let us know (even that same morning) so that another person and their pet may be called and given the chance to use that appointment time.
  • Please arrive on time for pickup at the end of the day.
 
  • IF YOUR PET IS A DOG:
  • Please have your dog either on a leash or in a carrier at all times while outside the van.
  • Please do not feed them after 8 pm the night before surgery, and no water after 10 pm, unless your pet is a puppy under 4 months (16 weeks) of age; puppies may have access to food and water until 6 am the morning of surgery.
  • Please bring all previous medical records with you if your pet has already been to a veterinarian for any care.
  • The BEST age to spay or neuter your pet is between 3 and 5 months of age; it is safe to perform this surgery any time after 8 weeks of age in a healthy pet, and always best to do so BEFORE they have their first “heat” cycle.
  • There is a small additional fee if your pet is pregnant or “in heat” at the time of surgery.
  • If your dog is on heartworm prevention, please bring the actual medication or medical records to show proof. For safety reasons, any dog over the age of SIX MONTHS that has no proof of approved heartworm prevention WILL BE TESTED by River City prior to surgery.
  • For puppies (under 6 months of age) and for dogs tested by us and found to be negative for heartworm infection, a written prescription will be given that can be filled through any legitimate (non-diverted) veterinary pharmacy.
  • It is extremely important to us that your pet receive the SAFEST and most HUMANE care; for this reason we strongly recommend the selection of an IV catheter and fluid therapy during surgery, as well as additional pain medication for recovery at home (your dog will really appreciate this!)
  • Pick-up times for the end of the day are always announced at the end of morning check in; the time will be based on the number of patients present that day as well as other factors affecting that day’s schedule. All patients MUST remain with us for a safe recovery and will not be discharged early, so please plan for a full day’s stay for your pet.
 
  • IF YOUR PET IS A CAT:
  • Please have your cat in a SAFE and portable carrier (not a large cage) at all times when not inside the van. This carrier must fit easily through the van door.
  • Please do not feed your kitty after 10 pm the night before surgery; for kittens under 4 months (16 weeks,) they may have food and water up until 6 am the morning of surgery.
  • Please bring all previous medical records with you if your pet has already been to a veterinarian for any care.
  • The BEST age to spay or neuter your kitty is between 3 and 5 months of age; it is safe to perform this surgery any time after 8 weeks of age in a healthy pet, and always best to do so BEFORE they have their first “heat” cycle.
  • We strongly recommend the “Healthy Kitty Package” for all cats or kittens that have never received any veterinary care before. This covers the very basic care ALL cats should have, even “strays.”
  • There is a small extra fee if your kitty is “in heat” or pregnant, or if she/he has ear mites.
  • Our schedule is carefully geared to a certain number of patients to allow optimum time for the individual care of each pet; if you are unable to be present for your pet’s appointment, PLEASE be kind enough to call and let us know (even that same morning) so that another person and their pet may be called and given the chance to use that appointment time.
  • Please arrive on time for pick up at the end of the day.
lig tv izle bedava lig tv izle maç izle